Professional Spa

BESPOKE SPA SERVICES FROM CONCEPT TO LAUNCH

• Creative and inspirational imput.
• Overview of demographic, target audience, category of spa. 
• Budget sensitIve solutions. 
• Collaboration with architectural plans.
• Support of Interior Design and functionality of all areas plus treatment rooms.
• Recommendation of spa spaces and utilization.  
• Equipment research.
• Overall purpose of facilities and designated areas.
• The Customer Journey.
• Formation of your philosophy, service and communications.
• Formation of protocols and SOPs.
• Product search and placement
• Own brand formulations and recommended manufacture.
• Bespoke Signature Treatment Design.
• Brochure writing, promotion and presentations
• Infra structure of spa therapist team.
• Recruitment and trade testing.
• Incentives and team building
• Marketing and communications.
• Therapists treatment training and personal development
• Ongoing support.

Training and Wellbeing Programmes
Improving performance, skill and knowledge on all levels of therapeutic practice
Raises awareness of the initmate dynamic of one to one treatments and how to relate to this.

• Increasing client satisfaction and assured return
• Creates a forum for personal growth in every participant
• Client centered approach to hands-on body and skin care
• Protects therapists from repetitive strain injury
• Promotes wellbeing throughout the spa team, building a team consiousness
• Increases energy and vitality for therapists improving health and commitment
• Increases energy, regeneration and healing for clients
• Protocols and proceedures created or reveiwed
• Consultations and client after care protocols
• Retail and on-going treatment sales training
  PLUS
• Tailor-made training programmes to enhance and exceed expectations in the treatment room and beyond.

Please email us directly to discuss Training Solutions for your spa or salon.